Hillyard News and Blog

American Restrooms' Approval Rating Reaches All Time Low

Posted by THE Cleaning Resource on Apr 20, 2016 1:01:00 PM

April 20, 2016

Americans are increasingly disgusted with public restrooms. The International Sanitary Supply Association (ISSA) recently reported that the number of Americans reporting unpleasant experiences in public restrooms has increased from 50% in 2012 to 70% today. Smells, clogs, broken latches, and overall lack of cleanliness are the most common complaints.

Customers aren't the only ones with complaints, however.  In the workplace, 88% of employees think the condition of the restrooms says a lot about how the company values them.

The survey also revealed how Americans are coping with these restrooms. A majority report flushing toilets with their foot so that they do not touch dirty handles. Most use paper towels to avoid touching door handles; some use their backside to open doors.  It's easy to see why someone wouldn't want to touch these grimy door or faucet handles with freshly washed hands.

This experience reflects on the restroom owner, particularly for restaurants, health care facilities and schools. Patrons believe that the physical condition of the restroom demonstrates management's attitude toward its customers.  Many share their restroom opinions with friends, and some will even write off a restaurant entirely based on a dirty restroom. More than half of consumers would give a negative review of a business based on restroom cleanliness. Furthermore, a dirty bathroom lowers the perception of the products and services offered by the establishment.

When it comes to schools, in a survey published on Cleanlink.com, 70% of parents surveyed say a school's restroom reflects the quality of the school, its staff and its teachers.

What's the solution? Effective and frequent cleaning. However, that can be more difficult to accomplish than you think.  In a study published on facilityexecutive.com, 4 out of 5 custodians say restroom cleaning is their most difficult task. It's because traditional restroom cleaning is a dirty, sometimes – no always - disgusting, tough job.  That's why it doesn't get done properly. It takes a physical toll having to bend, reach, scrub, and mop.

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Topics: Cleaning Companion, Restroom Cleaning, Blog

What Happens When the C-Suite Cleans the Company Restrooms?

Posted by THE Cleaning Resource on Mar 3, 2016 2:01:00 PM

March 3, 2016

What happens when the c-suite cleans the company restroom?  The nation watched this very scenario play out when CBS Undercover Boss premiered in 2010 with Waste Management President and COO, Larry O'Donnell.  O'Donnell was made to clean out portable toilets on his hands and knees– a sight that was equal parts great television and a real life reminder of the dirty jobs that hard working Americans must do on a daily basis to keep the rest of us happy.  While Larry returned to his corner office with a new perspective, for those that make a living doing this work, no such reprieve is available.

Every facility has a bathroom and everyone hates cleaning it.  A space that takes up 5% of your building winds up being the source of 50% of the complaints.  But think about it: bending down, reaching around soiled porcelain on hand and knee, scrubbing away.  Ick!  It's easy to see why this hard, demoralizing manual labor led Larry O'Donnell to change some of the employee rules at Waste Management after his Undercover Boss experience.  But you don't need to be the chief operating officer to impact meaningful change in your organization.  Change that not only can greatly improve restroom hygiene and reduce cleaning times by as much as 67%, but change that improves employee morale immeasurably.  Enter the Cleaning Companion C3 XP and HP units from the cleaning and hygiene experts at Hillyard, a company that prides itself on helping its customers deliver clean, safe, healthy facilities at the lowest total cost.

The Cleaning Companion is a groundbreaking concept in touch-free cleaning, and facility maintenance at large.  The system is so simple, even an executive can use it.  Spray, rinse, and remove. Fresh water is stored on-board in a 10 gallon tank. Cleaning chemical refills are stored in back, connected, and ready to automatically mix with water when the trigger is pulled on the spray gun. Ready-to-work solutions and disinfectants specifically formulated for safe, cost-effective and high performance cleaning are applied to restroom surfaces.  The soiled solution is then removed with a squeegee, flat mop, or onboard vacuum. It seems simple because it is, especially for the operator.  That's not to say there isn't impressive technology and functionality at work with every spray – quite the contrary.  

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Topics: Cleaning Companion, Restroom Cleaning, Blog

Hillyard Cleaning Companion - Delivering Results Under Pressure

Posted by THE Cleaning Resource on Aug 15, 2015 3:02:00 PM

August 15, 2015

High volume restrooms and shower rooms? High use kitchens? Heavy soil loads? For efficient, cost-effective cleaning, these scenarios require high-pressure, touch-free cleaning. The type of cleaning that's delivered by the new Hillyard C3®HP.

Hillyard Cleaning Companions introduced a new concept in touch-free cleaning: daily, low environmental impact cleaning. According to Jeff Haag, Director of Product Management, the reduced operating pressure and water consumption of the C3 provides customers with a safer, greener, and lower impact alternative to legacy restroom cleaning systems. Lower water consumption users less chemical, and lower pressure provides greater safety to cleaning staff as well as the surfaces you are cleaning. 

With reduced water usage, demand for soiled solution recovery dramatically changes. In daily cleaning regimens, water is minimized, allowing microfiber alternatives that remove the excess solution from the floor without risk of re-soiling. 

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Topics: Cleaning Companion, Restroom Cleaning, Blog

Q.T.® Now Available for Cleaning Companion®

Posted by THE Cleaning Resource on Feb 3, 2015 3:01:00 PM

February 3, 2015

Q.T.® Plus, anEPA-registered hospital grade disinfectant is now available for the Hillyard Cleaning Companion® System!

Q.T. Plus is effective against many bacteria and viruses including:

  • Ebola
  • Entervirus D68
  • Norovirus
  • MRSA

According to the U.S. Environmental Protection Agency (EPA), Q.T. Plus meets the Center for Disease Control and Prevention's (CDC) criteria for use against the Ebola virus. Additionally, based upon guidance from the CDC, Q.T. Plus meets the CDC's recommendation for disinfectation of Enterovirus D68 on hard, non-porous surfaces. 

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Topics: EPA-Registered Disinfectants, Ebola, Q.T. Plus, Cleaning Companion, Blog

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