Hillyard News and Blog

Clean, Safe, Healthy Facilities - A Proven Approach

Posted by THE Cleaning Resource on May 31, 2017 11:49:01 AM

Our experience shows that providing clean, safe, healthy facilities at the lowest total cost is more than just a product procurement-driven decision. In fact, product procurement is just a small part of the total cleaning results equation. It takes more; it takes people and process to drive cleaning results. And, it takes a structured approach for people and processes to succeed. An approach focused on evaluating the current state, standardizing best practice products and processes, training for success, and utilizing management tools that improve outcomes. 

Evaluate the Current State
Evaluating your cleaning program versus accepted best practices is a critical first step to clean, safe, healthy facilities. It will provide insight into the gaps that need to be bridged so you can build a road map for success. Help is available to evaluate your current state of clean. Hillyard, with over 100 years of experience, has developed an app-based best practice evaluation system that helps improve custodial department results. The system collects and analyzes data on current cleaning processes, products, and outcomes. Based on the data collected, it provides a written report that identifies opportunities for improvement. Additionally, recommendations are presented outlining the best practices that can be implemented to improve cleaning outcomes and lower the total cost of cleaning. 

Standardize on Best Practice Products and Processes
You may have heard the line: people don't fail, systems fail. It's especially true in cleaning industry. A lack of systems or systems that are too complicated fail cleaning staff all the time. With over 75% of a cleaning budget dedicated to labor cost, it's critical to simplify the cleaning process and standardize the product offering. Standardization simplifies training. Training provides the pathway to cleaning success. 

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Topics: Blog, Hillyard University Online, CCAP, Best Practice, QC Manager

Best Practice Resilient Floor Care - 4 Steps for Success at the Lowest Total Cost

Posted by THE Cleaning Resource on Apr 12, 2017 10:16:24 AM

Resilient floor care systems need to protect flooring substrate, provide a safe surface, and deliver an acceptable level of appearance for your stakeholders. Implementing a best practice, burnish-free, resilient floor care program can be segmented into four areas: trapping soil, the first line of defense; getting a fresh start with a strip and finish; protecting the finish with daily maintenance; and revitalizing the finish with a deep scrub and top coat. 

Trapping Soil - The First Line of Defense

Trap and remove soil before it gets spread onto your floors. It sounds easy; just throw some mats down. Not so fast! An effective matting program is more than throwing down mats. An effective matting program consists of wide, high-performance, clean-in-place matting that covers at least 12 to 15 feet of flooring at your entryways. A clean-in-place system like Hillyard Gator® Brand Matting has high soil and moisture retention, and can easily be vacuumed in place, saving labor and enhancing safety. Clean-in-place matting also eliminates the safety and trip hazards of curled edges, mat-slips, and mat-rolls. 

Getting a Fresh Start - Strip and Finish

Every three to five years it's time to strip the old finish from the floor, and build a new finish base with three to five coats of finish. Stripping a floor can be process intensive, and take a lot of time if the right stripper is not used. A high-performance, high-active stripper, like Arsenal® 26 Stripper from Hillyard quickly emulsifies multiple coats of old finish in one application. Less-effective strippers may be priced less, but they cost more in multiple applications, time and labor. 

After the floor is stripped, selecting the right burnish-free finish to apply is going to be based largely on your staff's level of application expertise. The key product spec you will be looking at is solids content. High solids coats are thicker and take more skill to apply, while low solids costs are thinner and easier to apply. Solids content builds the protective coating on the floor. Water, emulsifiers, and leveling agents are added to a finish to help with application and drying. These ingredients evaporate during the drying process - leaving the solids to create the protective coating on the floor. For example, it takes four coats of an 18% solids product like Hillyard Top Shape® to approach the film build of three coats of a 25% solids product like Hillyard Explorer®. Once the new finish base is built, it's time to take care of it with an effective daily maintenance program. 

Protect the Finish - Daily Maintenance

An effective two-step daily maintenance program extends the life of the finish and keeps the appearance up. 

Step one: dust mop to remove grit and soil before it causes damage by abrading the finish and lowering gloss. If soil and grit is not removed, it will get embedded into the finish, negatively impacting the appearance. So, dust mopping after periods of high foot traffic is critical to floor care success. Use treated cotton mops greater than half the width of the hall for single pass, high productivity. It is so important to treat your dust mops. Treated cotton dust mops release the collected dirt better than microfiber. If soil is not released from your dust mop, it turns it into high-grit sandpaper, so to speak, scratching and abrading finish with every use. Treat your dust mops nightly with a product like Super Hil-Tone® from Hillyard. Dust mopping complete - it's time to damp mop. 

Step two: autoscrub high traffic areas daily. Ride-on or stand-on scrubbers deliver highest productivity. Spot mop where needed. Microfiber flat mops are excellent at removing soil while traditional string mops spread soil. Use a neutral pH cleaner, like Hillyard Top Clean®, a Green Seal®-Certified cleaner designed to not harm the finish with repeated use. 

Even with the best daily maintenance program in place, it makes good financial sense to restore the top wear layer annually. 

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Topics: Blog, Resilient Floor Care, Best Practice

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